QMS & Pharmaceutical GMP

A structured guide to establishing a Quality Management System (QMS)

A quality management system (QMS) is a collection of business processes and resources focused on achieving customer satisfaction by meeting customer requirements. It is a formalized system that documents and controls how your organization manages important processes to ensure quality. Implementing a QMS provides your business with a structured approach to quality management and continuous […]

Pharmacy Practice

7 goals every pharmacist should have for their patients

The provision of pharmaceutical care is a dynamic process that is constantly evolving as the needs of patients change. In order to provide the best possible care, pharmacists need to be aware of the ongoing goals, risks and needs of their patients. By explicitly identifying and understanding these factors, pharmacists can ensure that the care […]

Process Tech

A Step-by-Step Guide to Understand the Before, After and Bridge (BAB) Approach to Process Improvement

The Before, After and Bridge approach to process understanding is a powerful tool for continuous improvement and CAPA (Corrective Action and Preventive Action) initiatives. It enables organizations to identify, understand and improve their processes in order to produce better products and services. By taking a ‘Before’ snapshot of the existing process, organizations can gain insight […]